Welcome and thank you for visiting the kotofuku website (hereinafter referred to as the "Website") operated by Wonect, Inc. (the "Company"). Please read the following information carefully before using the Website. Your access to and use of this Website is subject to these terms and conditions and the provisions of the privacy policy. By using and browsing the Website, following the account activation process, and/or using any of the services offered on the Website, you agree that you have read and accepted the terms and conditions set out below.

In order to comply with laws and regulations and ensure the proper handling of personal information, the Company has established this Privacy Policy (the "Policy") under which information was collected to ensure appropriate handling of personal information.

We will use your personal information in accordance with this Policy, and all staff members will strictly adhere to this Policy.

1. Compliance with Laws and Regulations
We will collect, use, and handle personal information in compliance with relevant laws and regulations concerning the protection of personal information in Japan and other other relevant laws, regulations, and guidelines.

2. Purpose of Use of Personal Information
(1) To respond to customer inquiries.
(2) To distribute our products, newsletters, catalogs, direct mail, related after-sales services, and information about new products and services.
(3) To provide information on our marketing activities, send questionnaires, and provide other benefits related to our products and services.
(4) To display information and product pages that may be of interest to you based on your browsing and purchase history on the Website.
(5) To delivers prizes, premium goods, etc. for campaigns hosted by the Company.
(6) To conduct mail-order sales of catalogs, direct mail, samples, etc. of products that the Company deems suitable for customers.
(7) To conduct market research and statistics for sales promotion and marketing planning.
(8) To make credit decisions regarding transactions between customers and the Company, to report credit status to banks, and to manage accounts receivable.
(9) To provide the Company with customers' personal information from third-party websited to which customers have given prior consent in order to enable customers to promptly access the Website and conduct product transactions on the Website using such personal information.

3. Collection of Personal Information
We will collect personal information as necessary in the following situations:
(1) When registering to use the Site, you may be asked to provide personal information such as your name, address, telephone number, date of birth, e-mail address, credit card number, and bank account number. You also agree that we may collect information from the Company's business partners (information providers, advertisers, advertisement distributors, etc.) in connection with records between you and the Company's business partners (including transaction records such as your personal information and payment information).
(2) Personal information, such as the history and attributes of the services and software you have used on the Website, purchase history, search keywords, history, page and advertisement browsing history, date and time of use, method of use, usage environment (communication status when using the Website with a mobile terminal, various installation settings when using the Website, etc.), IP address, location information, cookie information, and information that identifies you personally may be acquired through the use of services provided by the Company or its partners, or through access to service pages.

4. Protection of Personal Information
In order to maintain accurate, updated personal information of customers and to prevent unauthorized access to, loss, destruction, falsification, or leakage of personal information, the Company has established a management system, implemented safety measures, and provided education and training to our employees to strictly manage personal information.

5. Provision of Personal Information to Third Parties
We will use your personal information only within the scope of your consent. We will not provide your personal information to third parties except in the following cases:
(1) When we have obtained the customer's consent
(2) When required by law
(3) When necessary to protect the vital interests of the customer or the public
(4) When the Company, our parent company, subsidiaries, affiliates, and equity method affiliates (hereinafter referred to as the "Group Companies") share the customers' personal information. Your personal information will be provided to our Group Companies for the purpose of providing better products and services to you. We may also outsource the processing of personal information to third parties within the scope of the purposes of collection described in this Policy.
(5) We may identify your personal information and provide it to third parties for purposes such as product development, market trend research, data collection, and research and development.

6. Disclosure of Personal Information
Retained personal information refers to personal information that companies handling personal information have the authority to disclose, correct, add to, delete, cease use, or erase. It is the highest level of personal information and is handled with care by our company. The individual has the authority to request disclosure, and we will respond to such requests without delay.

7. Changes to the Privacy Policy
We may revise this Policy as we deem necessary without notice to you. After any revision is posted on the Website, your use of this Website at that time will be deemed to constitute your acceptance of the changed Policy. In addition, if any part of this Policy is inaccurate or invalid, or if for any other reason this Policy cannot be implemented, this Policy shall be deemed a separate, distinct and independent provision and shall not affect the validity and binding effect of any other policies.

8. Governing Law
The laws of Japan shall apply to the use of this Website and to disputes arising out of this Website, and the formation, validity, and interpretation of this Policy shall be governed by the laws of Japan. In the event of any discrepancy between the Japanese version of this Policy and any other language version, the Japanese version shall prevail. In the event of any dispute arising in connection with this Website, the court having jurisdiction over the location of our head office shall be the court of exclusive jurisdiction.

9. Customer Service
you have any questions or inquiries about this Policy or have any questions, complaints, concerns, or comments about the processing of personal information, please contact Customer Service directly. Customer service is available Monday through Friday from 8:00AM to 4:00PM.

Please note that customer service is not available 24 hours a day, so we may not be able to reply immediately, or there may be a delay of 2 to 3 days.

This Privacy Policy was last updated on April 1, 2024.