Delivery Timeframe

• Normally, orders are delivered within 10 to 14 business days after placing the order.
  • However, delivery may be delayed due to factors such as order details, inventory availability, peak seasons, or natural disasters.
  • For real-time updates, please refer to the tracking information under your order details.

Tracking Your Order

• You can check the delivery status of your order by accessing the tracking information provided under your order details.

Changing Shipping Address

• If you wish to change your shipping address, please contact our customer service via chat.
  • Note: If the order has already been shipped, it may not be possible to make changes.
  • Please ensure your shipping address is correct before placing your order.

Customs Duties

• We bear the customs duties for most shipments. However, for international deliveries, additional charges may be levied by the destination country’s customs office.
  • In such cases, customers are responsible for these additional charges and any required customs procedures.