Directly from Japan for peace of mind!

Free Shipping over S$15

User's Guide

1. How to Order

  • Step 1: Searching and Selecting Products
    Use various search functions such as keyword, product category, product name, specifications, and popularity ranking to find your desired products.
  • Step 2: Add to Cart
    Once you find the product, select the quantity and add it to your cart.
  • Step 3: Confirm Your Order
    Review the order details, including delivery address, payment method, order information, and billing address, on the order confirmation screen to finalize your order.
  • Step 4: Order Completion
    After the "Order Complete" screen appears, an order confirmation email will be sent to your registered email address. Please allow 10 to 14 business days for your item(s) to arrive.

2. Payment Methods

We accept the following payment methods:

  • Credit Card
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Paypal

3. Shipping Charges

Please refer to each product page for shipping charges.

4. Shipping

We will deliver your order within 10 to 14 business days after it is placed.

5. Returns and Refunds

Returns and exchanges are accepted within 7 days of receipt.

  • In case of defective products, we will cover the shipping costs for returns/exchanges.
  • For customer-initiated returns/exchanges, the customer will be responsible for the shipping costs.
    Please refer to the Terms of Use for more details.

6. Invoices and Receipts

We cannot issue invoices or receipts.

7. Security

We comply with Japanese laws and regulations regarding the protection of personal information. For more details, please refer to our Privacy Policy.

8. Gift Wrapping

Currently, we do not offer gift wrapping services. If you have any questions, please feel free to contact our customer service via chat.